House rules

To ensure you have a pleasant stay and to eliminate any potential misunderstandings, we kindly ask YOU to familiarize yourself with the house rules. Upon confirming your reservation, it is implied that you are familiar with its points, agree to them, and will fully adhere to them. Failure to comply with the house rules may result in the cancellation of the reservation and the full charge of the stay, regardless of any earlier forced departure.

- Upon arrival at the accommodation unit, guests must hand over personal documents for all individuals (passports or ID's) and pay the accommodation fee.

- If you decide to terminate your contracted stay earlier, you are obliged to pay the full reservation fee.

- If you have a reserved apartment, check-in is from 3:00 PM.

- On the day of departure, guests are kindly requested to vacate the apartment by 10:00 AM; extended stays will incur additional charges for another day. The guest must leave the apartment in the same condition as it was found on the day of arrival - clean and undamaged.

- If a guest arrives at the reserved accommodation after 8:00 PM, they are required to call the property in advance to announce their late arrival.

- Pets are not allowed.

- Guests are solely responsible for their belongings and valuables left in the accommodation units, and the owner is not responsible for their possible disappearance. When going out, guests must always lock the doors and close the windows.

- Guests are responsible for the order and cleanliness of the accommodation and are obliged to maintain them. The host is not obliged to clean and tidy during the guest's stay or to take out garbage from the accommodation units.

- The host will change the bed linen every 7 days and towels every 3 days.

- Weapons, easily flammable and explosive substances, substances with strong or unpleasant odors, and any food preparation appliances (cooker, etc.) or other electrical appliances (fans, etc.) are not allowed in the accommodation unit without the owner's permission.

- In the event of the disappearance or damage to installations, furniture, appliances, equipment of the apartment, the guest is obliged to inform the host. If the disappearance or damage is due to the guest's fault, the guest is obliged to compensate the appropriate value.

- Taking out devices and equipment (towels, blankets, etc.) from the apartment is prohibited.

- From 10:00 PM to 9:00 AM is quiet hours, and from 2:00 PM to 5:00 PM is afternoon quiet time. Guests are requested not to make noise during these times.

- When leaving the accommodation unit, the guest must always close the umbrellas/awnings, turn off the lights, electrical appliances, gas installations, and close the faucets. It should be especially ensured that the air conditioning unit is not left on unnecessarily while the guest is NOT in the accommodation unit and that it is not used with open windows and doors. It is also prohibited to throw waste into toilet bowls, sinks, and other places not intended for that purpose.

- It is strictly forbidden to bring in persons who are not users of that accommodation. If persons who are not registered or announced during the reservation are found, the host and agency have the full right to cancel the accommodation for all guests. Guests from other properties not owned by the host are not entitled to stay in the accommodation unit.